Customer service medewerker Italian and French

27-1-2020 oostakker
description de la société

World's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines

description de la fonction

Would you like to work in an international team? Do you want to take care of customers across Europe, by getting them back on the road, whenever they experience a breakdown of their vehicle. We follow up the status of the breakdowns and negotiate solutions to logistic and technical problems. We strive for customer success, and take problem solving to the next level. Our European offices are located in Ghent (Belgium). Our colleagues come from all over the world, and we offer a 24/7 customer support, for more than 16 different languages.
You will manage these breakdown cases all over Europe in the customers native language and handle essential information within our designated systems.
You always focus on the customer needs and follow the defined breakdown process.
For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.

vos atouts

You speak Italian and French?
You are customer orientated with a Positive attitude, highly motivated and strong communication skills
You are eager to share and learn and exceed expectations at every opportunity
You want to support your team to develop your knowledge
It is important that you are willing to work in a flexible shift system

qu'offrons-nous?

Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
Well-being services
Restaurant on site
Opportunity to grow within the company
Good work life balance
International environment

sommaire
fonction
inbound / outbound (m/f)
type de job
temps plein
type contrat
jobs fixes après intérim
secteur
industrie automobile et des moyens de transport
référence
DUORS-1121795
informations de contact
Ruth Engelbeen en Caroline Turtelboom
keyaccountgent@randstad.be 09-218 79 31 of keyaccountgent@randstad.be
09-218 79 31 of keyaccountgent@randstad.be

informations de l'agence
Sint-Denijs-Westrem
Kortrijksesteenweg 1127-1129
9051 SINT-DENIJS-WESTREM
003292236220
003292236220