Customer service employee

7-9-2018 bruxelles 1
jobomschrijving

- Answering to clients' questions (usually restaurants) regarding the services via telephone as well as email and social media
- Keeping an eye on incomplete orders and passing on the information about the orders to the restaurants via telephone, when they did not arrive there automatically;
- Answering questions and complaints regarding payments, merchandise articles, reviews, technical issues, etc
- Close cooperation with other departments within the company.

jouw aanbod

- Excellent Portuguese skills and fluency in either French or Dutch - both written and spoken;
- You know how to stay calm in stressful situations and remain friendly and solution-oriented;
- Writing professional emails to clients comes naturally to you;
- You are available to work in shifts, in weekends and on public holidays (between 1 PM & 1 AM)

wat bieden wij?

Salary depending on your professional work experience
Fixed contract after interim period

overzicht
functie
inbound / outbound (m/v)
jobtype
voltijds
contracttype
vaste indienstname na interim
sector
Dienstensector
referentie
DUORS-988364
contact informatie
Griet ou Sania
brussel_422@randstad.be 02/2091256 ou brussel_422@randstad.be
02/2091256 ou brussel_422@randstad.be

kantoorinformatie
Brussel Munt
Rue des Princes 8-10
1000 BRUXELLES 1
003222291400
003222291400