Are you fluent in German? Do you have technical knowledge? Are you always looking to learn new things? Then you may be the innovative mind we are looking for!
For an international technical company, we are looking for a technical support representative.
In the position of technical support representative you will be the point of contact for both the professional customers as well as private individuals.
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Your tasks include:
- Interacting with customers and answering their questions in a timely manner.
- Processing, managing and creating quotes within the ERP system.
- Assisting the customer service team in handling customer complaints.
- Assisting the marketing department by proofreading drafts.
- Developing technical simulations by using specific software products.
- Coordinating the work of other departments.
- Providing support for troubleshooting.
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Are you fluent in German? Do you have technical knowledge? Are you always looking to learn new things? Then you may be the innovative mind we are looking for!
For an international technical company, we are looking for a technical support representative.
In the position of technical support representative you will be the point of contact for both the professional customers as well as private individuals.
Your tasks include:
- Interacting with customers and answering their questions in a timely manner.
- Processing, managing and creating quotes within the ERP system.
- Assisting the customer service team in handling customer complaints.
- Assisting the marketing department by proofreading drafts.
- Developing technical simulations by using specific software products.
- Coordinating the work of other departments.
- Providing support for troubleshooting.