technical support representative - duitstalig.

1-3 jaar

Hold a Bachelor or Master Degree (Electrical , Mechanical Engineering) or equivalent through field experience.
Experiende in customer service or supervisory experience in an industrial environment;
Proficiency in Architectural and/or Engineering drawings (process flow, electrical one lines, piping schematics).
Ideally experience working with channels and electrical distribution.
Ideally some SAP experience.
Ideally some Thermodynamics experience
Strong communication/interpersonal skills especially over the phone.
Technical aptitude for product knowledge.
Advanced Computer literacy: Microsoft Office Suite, AutoCAD, Bluebeam, PDF Foxit, CRM (Salesforce)
Ability to multi-task and juggle shifting priorities to satisfy customer requests.
Problem solving under adverse time constraints.
Capable of working with Shared e-mail and phones: Team environment.
Possess a ¿can do¿ attitude and be expected to learn product information quickly.
Team player: have a positive and constructive impact on the team; professional attitude towards different positions working closely with within the operations organization.
Capability to follow standard work processes and help create them when needed.

Monthly wage around 4000€ gross
Benefits to support the lives of our employees