Clinical Research Volunteer Recruiter (Japanese language)

26-3-2020 brussel
company profile

The company contributes to improving the health and well-being of people at every stage of their lives. They have built a strong product portfolio that enables prevention as well as treatment and cure for diseases in a wide range of therapeutic areas

job description

Due to maternity leave, we are looking an extra worker for the call center. The scope of the mission will be the recruitment of Japanese volunteers for clinical research studies 

  • Developing and maintaining unit volunteer recruitment capability to conduct a broad range of exploratory development studies;
  • Providing proactive support for development of new methods and material for subject recruitment purposes and implementation of recruitment campaigns as well as assisting in the increase of the unit awareness;
  • Recruiting, orienting, scheduling and may ensure compensation for all volunteers and subjects participating in clinical research studies;
  • Assisting in different secretarial, financial, regulatory and clinical trials source documentation related matters: managing volunteers phone calls and visits, recording study data, maintaining source documentation, updating volunteers database specific to study participation, assistance in organizing meetings and travels, diary and meetings management, letters and mail administration, purchasing/orders management, contact with the suppliers, budgets set up and management, monthly expenses justification, bank account management;
  • May participate in protocol related activities such as assistance in the review of the informed consent documents for assigned protocols, responding to queries specific to subject data collection, acting as witness for the study medication administration in accordance with protocol;
  • Enrol volunteers in a study according to the criteria of the study and the medical profile of the volunteers;
  • Update the electronic files of the volunteers and assure the follow-up of request of medical reports

your contribution

  • May have the knowledge to be able to perform screen phones and establish the medical profile of the volunteer
  • May perform highly specialized assignments, including electronic and written clinical data collection
  • Fluent in Japanese and English 
  • Call Center experience not mandatory but willing to perform screen phones 
  • Open to work in shift (7:30 - 15:48 / 9:00 - 17:18 / 10:15-18:33) 
  • Medical knowledge to establish the medical profile of the volunteer (asset)

what do we offer?

We offer an attractive salary with extra-legal advantages : 

  • Group insurance
  • Hospitalisation insurance
  • Meal vouchers of 7 euros gross per working day
  • Reimbursement km or car 
  • Monthly allowance (50 euros net per month)
  • A 13th month
  • Training
  • Etc

paramedical (m/f)
employment type
full time, freelance
contract type
long term contracts
your Randstad contact
Aurélia Sautière 02 474 60 16
02 474 60 16