International Customer Service Representative FR-IT-ENG

12-10-2020 mechelen
company profile

A well known chemical company in Mechelen is looking for your experience. It's a temporary job for at least 6 months and probably longer

job description

You are responsible for a portfolio of French & Italian customers. You are the first point of contact and are responsible for the cross departmental coordination of orders, both internally and externally, from order receipt until delivery of the product. You have daily contacts with international customers and colleagues. To help you succeed you are part of our Customer Service team.
This means:
- Being the first point of contact for external and internal customers and distributors
- Communicating proactively and managing the follow up of lead times
- Handling orders while ensuring compliance with legal procedures and documents
- After Sales customer support: credit checks, service complaints, product returns, ..
- You act as a back-up for your colleagues

your contribution

- You have a professional bachelor/master degree
- You have experience with SAP. Experience with Export & customer service is a plus
- Expercience in Customer Service is a plus
- You speak fluent English, Italian and French. Knowledge of Spanish/Dutch is a plus
- You are a team player with strong interpersonal and communication skills
- You are a quick learner, especially when it comes to IT systems.
- You are an accurate worker and are stress-resistant

what do we offer?

Employment in the chemistry sector and a very nice salary pakket.
- A stimulating and international work environment in our offices in Mechelen
- Engaging contacts with our enthusiastic colleagues and customers from all over the world
- Good accessibility by car (close to the E19) and train station of Mechelen
- Possibilities to either grow and move within the organization or to specialize within the role. There are
plenty of opportunities for trainings and seminars
- Plenty of possibilities to train and improve your language skills

Are you interested in this amazing opportunity? Contact us and send your resume +motivation to

inbound / outbound (m/f)
employment type
full time
contract type
temporary contract
Chemische en farmaceutische industrie
your Randstad contact
Marjolein en Cynthia via of via 015 45 90 49
via of via 015 45 90 49

office info
Hoogstraat 18