Customer advisor banking industry

30-6-2020 brussel 17
company profile

Our client, specialising in credit cards, is looking for multilungual client advisors! Do you speak French, Dutch & English? Do you have a first experience in the banking/insurance industry and are you looking for a new challenge? Then this might just be the opportunity for you!

job description

-Handling all customer application forms end-to-end within the framework of known policies and procedures.
-Documenting and archiving all the necessary client details and documents
-Validating the personal identification information to ensure only customers with valid IDs are accepted to join the company.
-Contacting customers to request missing information on application forms if required.
-Setting up correctly and accurately all card member information in our systems to ensure the cards can be issued appropriately.
-Following all the steps necessary in the card set-up
-Producing reporting on demand

your contribution

-Strong verbal communication skills in French, Dutch and English.
- A first experience in the banking/insurance industry
-Display a passion to serve by delivering extraordinary service in every interaction with our customers.
-Ability to work in shifts (between 8AM & 8PM, Monday - Saturday)
-Accurate keyboard skills and attention to detail.
-The ability to work in a fast paced environment as well as multitask and re-prioritise on a regular basis.
-Strong analytical and problem solving skills with great attention to detail.
-Highly self-motivated, results-oriented and positive
-Pro-actively seeks opportunities for improvement and streamline processes.

what do we offer?

- Salary: €2100-2500€ gross + meal vouchers
-Opportunities for your professional growth and advancement.
-Recognition and reward when you drive and deliver exceptional results.
-Respect and value for your diversity, integrity, and teamwork.

summary
function
inbound / outbound (m/f)
employment type
full time
contract type
temporary contract
sector
Verzekeringen, financiën en onroerend goed
reference
DUORS-1147944
your Randstad contact
Fatma en Sophia
brussel_421@randstad.be 022091250
022091250

office info
Brussel Munt
Rue des Princes 8-10
1000 BRUXELLES 1
003222291400
003222291400