Global Talent Process Technology Lead

1-4-2020 braine-l'alleud
company profile

The Global Talent Process & Technology Lead will be responsible to ensure we have best in class global HR tools & services, that engage and enable our employees to create value for patients.

Main accountabilities include global processes & tools ownership, global operational support & training, continuous improvement & project management.

job description

We are currently looking for a Global Talent Process & Technology Lead for our client active in the pharmaceuticals sector.

Full-time mission : from 26/3 until 31/8

Information : Seda Basar-  Recruitment consultant -

1. Manages global processes, tools and methodologies

- Ensures local & global requirements are collected taking the end users into account (employees & managers)

- Drives global process harmonization by partnering up with the local Process Owners and act as enabler/business analyst towards effective End to End process improvements taking into account local reality & requirements.

- Proposes and implements improvements on processes & tools

- Works with the local & global teams on automating our processes

- Ensures improvement of current processes & tools balancing efficiency & employee experience

- Works closely with IT to understand the requirements, opportunities & limitations of our tools

- Key contributor to the technology roadmap working in close collaboration with IT

- Has a good understanding of the roadmap of our tools and the overall HR IT market

- Leads projects using our project implementation methodology (agile)

- Leads User Acceptance testing in coordination with IT and end users

- Supports local teams with expertise when implementing local processes & solutions

- Tools in scope of the role (one or multiple): Employee Central, Neocase, Pro Time, Work Human, …

- Processes in scope (one or multiple): HR answers, Compensation, TOR, Performance, Reporting, Data Privacy, …

- For processes & tools the lead is responsible for: benchmarking and collecting external trends from other companies

2. Daily support on global tools & processes (supporting all countries/employees)

- Acts as Talent IS subject matter expert and serves as a liaison between Talent and IT

- Coordinates and communicates system changes, required systems maintenance/downtime, changes in functionality, etc. to the Talent operations team and other impacted teams

- Supports Local & global talent team members on processes & tools

- Supports Local & Global Talent team members on complex cases

- Ensures processes & tools are well documented

- Deliver expert advice (3rd tier) to employees via HR Answers

- Ensures new team members around the globe are trained on our tools & processes

- Ensures that the local teams are sufficiently trained on current & new initiatives

3. Data & data quality

- Ensures the quality of our global master data is excellent

- Defines how master data needs to be updated and how data are exchanged across systems

- Collects feedback from stakeholders (ex. I2I) to understand the needs for new data

- Takes initiatives to improve data quality: training, awareness, …

- Ensures the right access management to different tools is in place in line with our policy and data privacy regulations

4. Partnership managements

- Manages the global partnerships with support of Purchasing & IT

your contribution

- Master's degree

- Minimum 5 years of experience in Human Resources with 2 to 3 years of experience in operational HR roles )

• Very good knowledge of HR Operational processes

• Strong experience with HR Enterprise software (SuccessFactors), HR Case management software (Neocase), include RFP and implementation experience.

• Ability to lead, coach and motivate effectively across the organization (in project mode)

• Strong relationship-building skills and the ability to work with people at all levels in the organization. Ability to adapt communication style to the audience (cultural awareness)

• Results driven with a strong service oriented mindset and behavior. Ability to set expectations and communicate results and status proactively

• Analytical mindset

• Excellent written and spoken English

• Flexibility to help where needed

what do we offer?

Consultancy Mission (Consultant or Freelancer) : from 26/3 until 31/8

HR specialist (m/f)
employment type
full time, freelance
contract type
short term contracts
your Randstad contact
Seda Basar 0478 63 39 11
0478 63 39 11