Customer service employee Petrochemical industry

19-10-2018 antwerpen 2
company profile

For our customer in Antwerp we are looking for a new collegue.

job description

You are responsible for offering a professional service towards the customer on order taking and follow up, transport organization and invoicing to guarantee a flawless order-to- invoice process.

Your responsibilities:
- Translate the customers needs into a correct and timely order-to-invoice process flow
- Liaise with Credit in order to ensure timely payment of invoices
- Register customer complaints and follow up/revert on corrective measures
- Responsible for updating the SAP system (prices, master data)

your contribution

- A bachelor or master degree
- Commercial and administrative experience in the oil industry or in a customer service department in an international organization is preferred
- Fluent in Dutch and English (prerequisite) Knowledge of other languages are a big plus.
- MS Office: Outlook, Word and Excel is required, SAP knowledge is a plus
- Flexible team player with strong interpersonal skills
- Customer dedicated problem solver
- Stress resistant, ability to work structured under pressure and prioritize
- Ability to work in and appreciate a multicultural environment

what do we offer?

Many career opportunities and training.
Excellent conditions.

inbound / outbound (m/f)
employment type
full time
contract type
permanent employments after interm service
Groot- en detailhandel
your Randstad contact
Merle & Laura

office info
Antwerpen Groenplaats
Groenkerkhofstraat 2