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BAXTER, leading manufacturer in the pharmaceutical sector, provides a huge range of essential kidney and hospital products. Worldwide, Baxter's employees can rely on the legacy of medical discoveries to ensure next generation's innovations.
Duties & responsabilities in Customer Complaints & Risk Evaluations: - Responsible for the handling of Medical Device complaints in compliance with Baxter procedures. - Investigate complaints related to Medical Devices which include batch file review, samples analysis, root cause investigation and corrective/preventive action plan determination. - Responsible for risk evaluations in TW8 (manufacturing investigation). - Manage non-conformances and CAPA related to customer complaints and risk evaluations. - Lead or support process/product improvement initiatives. - Generate and provide data and analysis + charts for quality forums such as CAPA review board and management review - Perform training on relevant procedures. - Update of customer complaints defect library - 6S: Ensure that 6S approach is applied and respected in the working environments
- Bachelor or Master in Science, in Administration, Translation & Interpreting, Engineer or relevant experience in quality. - Knowledge of applicable Legislations, GMP, MDD and Quality Systems is an advantage as well in Quality Assurance - Problem solving skills - Good communicator (Interacts efficiently with internal customers, production, ¿) - Is organized, has analytical mind and comfortable with data analysis and numbers - Customer, stakeholder and result oriented - Fluent in French and English
what do we offer?
In exchange to your reliability and investment, Baxter offers you : - An interim contract (from 6 months to with possibility of extension) in a growing company - A unique experience, that will allow you to developp your skills in a never-ending growing sector, - Work timetable : journey in half time (half days or 3 full days) - Attractive salary - Fringe benefits : meal voucher (8€/day), travel expenses (going AND comings), reduction of working time A car is highly recommended to reach the site in Lessines. Interested in this fabulous opportunity? Just send us your CV to firstname.lastname@example.org! Raphaelle Coomans, your HR expert, will go through your application as soon as possible.