Customer service manager

8-11-2018 oostakker
description de la fonction

As a Service Center employee, you will be the connection between our Market Units/Dealers/Clients and a great variety of internal departments within our global organization. A strong customer mindset in different languages is key.

Job description
Control and manage the process of urgent orders
Discuss, control and manage special orders and requirements
Address the proper people to solve problems in case of errors
Cooperate with internal and external stakeholders
Give advice on logistical and commercial solutions or alternatives
Improve processes and way of working which are beneficial for both our department and the customers
Represent our organization towards the network via daily operational work, meetings and events
Occasional but predefined late shift (10:30hrs - 19:00hrs)
Occasional but predefined Saturday morning work


vos atouts

You have a higher degree of education
You master Dutch/English/French/German
You have an understanding on how to work with customers
You have affinity with numbers and routines
You are a team player !

qu'offrons-nous?


Offer

Full time job
Flex (start-up between 8:00hrs and 9:00hrs)
Training program necessary to perform the job in a quality assured way

sommaire
fonction
teamleader / manager (m/f)
type de job
temps plein
type contrat
jobs fixes après intérim
secteur
industrie automobile et des moyens de transport
référence
DUORS-1044935
informations de contact
Ruth Engelbeen en Kelly Vergauwen
callforce_gent@randstad.be 09-235 72 34 or callforce_gent@randstad.be
09-235 72 34 or callforce_gent@randstad.be

informations de l'agence
Sint-Denijs-Westrem
Kortrijksesteenweg 1127-1129
9051 SINT-DENIJS-WESTREM
003292236220
003292236220