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description de la fonction
Do you like clients contacts? Are you ready for a new challenge? Are you a teamplayer? We have a job for you!
For a pharmaceuticals enterprise, you will be responsible for contacts with online shops customers and are in charge of handling their emails and calls.
You have the ability to obtain and analyze all relevant information in order to resolve the issue.
Thanks to your empathy and incredible sense of contact with customers, you are able to manage this crucial relationship, fundamental for the development of important e-commerce companies. Your quick and precise answers represent the public image of our e-shops. Positive thinking, patience and continuous improvement are the keywords. Our goal is to maintain the highest level of customer service!
- Excellent knowledge in Dutch with very good level of written and oral skills - Knowledge of French is mandatory - Knowledge of English is mandatory - Knowledge of German is always welcome - Perfect spelling and rigorous - Customer minded - Excellent problem solving and analytical skills - Dynamic, multi-tasking - Ability to evolve in a "just-in-time" and fast-moving environment - Eager to learn - No business experience required (any experience is always welcome)
Our offer Long terme contract Full time Salary with benefits