Collaborateur au service clientèle H/F

10-10-2019 nivelles
description de la société

Customer service is at the forefront of every decision we make. Whether in a field in Nebraska or a mine in Tennessee, when our customers¿ equipment breaks down, we¿ll go all out to repair it quickly and cost-effectively.

description de la fonction

This position will have the following main responsibilities: manage customer orders from the order entry until the final shipment and invoicing, manage customer communication in a way to ensure continued customer satisfaction, ensure orders follow up through a proactive communication with planning, develop and ensure an effective collaboration with other customer service members and all departments involved into the customer order management process and finally have a critical approach on the daily job in order to propose ways to improve performance.

vos atouts

Grade académique de bachelier

Bachelors Degree with a minimum of 4 years experience in a manufacturing/production environment
Significant experience into a customer service role

Computer Skills:

Computer literacy, including spreadsheets, word processing database management (Office)
Knowledge of JD Edwards operating systems in an asset

Communication Skills:
Ability to listen and to communicate clearly
Ability to connect with people
Ability to share point of views


Other skills
Pro active self learner
Positive attitude
adaptability
Organized
Team player
Assertive
Stress tolerance
Empathy


qu'offrons-nous?

Contrat Intérim en vue de contrat fixe - Long Terme

sommaire
fonction
inbound / outbound (m/f)
type de job
temps plein
type contrat
jobs fixes après intérim
secteur
industrie métallique
référence
DUORS-1107002
informations de contact
Noémie Heris et Manon Gavazza
wavre_343@randstad.be 010/23.81.27 wavre_343@randstad.be
010/23.81.27 wavre_343@randstad.be

informations de l'agence
Wavre
Rue Emile Francqui 7
1435 MONT-SAINT-GUIBERT
003210241646
003210241646