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description de la fonction
You work in a team solving technical problems for internal and external customers in the automotive sector. Your main activity is to assist dealers in your language area (Italian) with parts queries, electronics and diagnostics You're in contact with dealers, designers and product engineers.
You handle the information from the market in such manner that repeated questions and problems from customers can be avoided. You need an analytic approach and problem solving mindset.
You have a technical background (automotive engineering,..) or by experience and interest you have built up a broad technical knowledge. You are able to write, interpret and understand technical documentation. You have good collaboration, communication and facilitation skills. You are skilled in MS Office. You are willing to work in a shift system. You have a natural feel for continuous learning and personal involvement. You are fluent in English and Italian or German.