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description de la société
Our client is a global biopharmaceutical company focusing on creating value for people living with neurology and immunology.
description de la fonction
Are you a Change Manager with 5-10 of experience in IT systems preferably in a Pharmaceutical company ?
Feel free to contact me : firstname.lastname@example.org
The Change Manager is responsible for Change Management, Configuration Management and Release Management on close collaboration with internal customers and suppliers.
Support IT customers with his/her team in partnership with key internal and external stakeholders to follow best practices in Service Transition Management having as objective an increase in effectiveness and efficiencies while being in compliance with regulations. Increases business agility, facilitates customer's productivity and satisfaction by improving and innovating in business processes linked to IT service management, change management and configuration management activities.
Delivers on IT service management processes (change, configuration and release support and delivery) and services (CMBD updates, KPIs) as well as the related support models (combination of on-shore / off-shore) to customers on-time and on-budget and on-quality. Escalates on-time in case business goals cannot be achieved with the resources on hand.
5-10 years of experience in IT preferably in multi-national company
Experience in a Pharmaceutical company
Degree in Information Technology
Fluent in English
Prior experience in Service Transition Management Processes
Skills in Change Management and Configuration Management
Skills in Release and Knowledge Management
Skills in Service Level Management
Skills in Project Management
Good financial understanding
Prior experience in processes implementation and IT systems
Ability to transfer IT business understanding into a IT-plan
Good communication skills
Love working with people and sharing your passion
We offer an attractive salary with extra-legal advantages :