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posted 3 april 2026

reference number: JN -032026-565871

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job details

Are you a highly organized individual who thrives when the city sleeps? We are looking for a dedicated Night Front Office Agent to be the welcoming face of our hotel in the vibrant heart of Brussels.

You will be crucial in ensuring a seamless night-time operation, handling guest check-ins, performing crucial administrative tasks, and ensuring the safety and comfort of our guests.

...

Are you a highly organized individual who thrives when the city sleeps? We are looking for a dedicated Night Front Office Agent to be the welcoming face of our hotel in the vibrant heart of Brussels.

You will be crucial in ensuring a seamless night-time operation, handling guest check-ins, performing crucial administrative tasks, and ensuring the safety and comfort of our guests.

key responsibilities
- Warmly welcome guests and instantly make them feel at ease.
- Correctly process the entire check-in, check-out process, including room assignments and modifications.
- Be responsible for accurate invoicing, verifying rates, and securing payments (cash, credit card, vouchers).
- Handle and follow up on guest queries, requests, and complaints to ensure complete satisfaction.
- Assist with luggage, provide information, and guide guests to facilities (F&B, Wellness, meetings).
- Register guests according to local guidelines and file all relevant documentation.
- repare and check daily operational reports, credit card authorization reports, and other administrative tasks.
- Operate the telephone switchboard, answer emails, and efficiently communicate with other departments (e.g., Housekeeping) regarding room status and guest preferences.
qualification
- You have a minimum of one year of relevant work experience in a Front Office role.
- You are fluent in English and possess a basic speaking level of French and/or Dutch.
- You have good knowledge of MS Office applications; experience with the Opera PMS system is a significant asset.
- You are a flexible team player who is willing to take on diverse tasks with a positive attitude.
- You can work the night shift from 11 PM to 7 AM, and also on weekends.

job details

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key responsibilities

qualification