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      job details

      summary

      • oostakker, east flanders
      • temporary to permanent
      • full-time

      posted 25 march 2026

      reference number
      JN -032026-564244

      next steps

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      job details

      Picture this: a driver is stranded on a busy motorway in the rain, miles from home. They’re stressed and stuck. That’s where you come in. As the calm voice on the other end of the line, you take control of the situation.

      As our new customer service coordinator, you are the lifeline for drivers across Europe. You join a diverse team where your empathy and problem-solving skills turn stressful breakdowns into seamless solutions. This role is perfect if you thrive in a fast-paced, supportive atmosphere and love using your languages to help others.


      ...

      Do you have any further questions? Please feel free to contact us at the following email address: office.oost-vlaanderen@randstad.be or call us +32 09 224 10 30.

      show more

      Picture this: a driver is stranded on a busy motorway in the rain, miles from home. They’re stressed and stuck. That’s where you come in. As the calm voice on the other end of the line, you take control of the situation.

      As our new customer service coordinator, you are the lifeline for drivers across Europe. You join a diverse team where your empathy and problem-solving skills turn stressful breakdowns into seamless solutions. This role is perfect if you thrive in a fast-paced, supportive atmosphere and love using your languages to help others.


      Do you have any further questions? Please feel free to contact us at the following email address: office.oost-vlaanderen@randstad.be or call us +32 09 224 10 30.


      • key responsibilities

        • Coordinate and resolve international service requests across the European region using your multilingual expertise.
        • Take full accountability for every request to provide clients with total peace of mind from start to finish.
        • Maintain constant communication between service providers and customers to ensure clear, real-time updates.
        • Apply a proactive mindset to navigate complex logistical hurdles when standard solutions are not enough.
        • Deliver a premium experience by anticipating needs throughout the entire repair journey.
        • Contribute to a culture of mutual support where your team uses collective expertise to win.
      • experience

        Junior
      • skills

        Czech
        Administrative Operations
        Professional Customer Services
        Customer Service
        English
        Lithuanian
        Polish
      • qualification

        • You show a natural dedication to delivering high-quality service and finding the most effective outcomes for our global users.
        • You are able to adapt your communication style so every client feels genuinely heard and supported.
        • Your proactive mindset thrives on going the extra mile to resolve challenges with innovative thinking.
        • You are a strong team player who enjoys an environment where colleagues empower and lift one another up.
        • You bring a genuine desire to learn and a commitment to ongoing professional and skill development.
        • Your professional-level fluency in English, Czech, and an Eastern European language is essential for this role.
        • You offer full availability to work in a shift-based rotation to ensure essential 24/7 support.
      • education

        Upper secondary education
      • benefits

        • Secure long-term stability with four 6-month contracts leading directly to a permanent, open-ended agreement.
        • Receive a base salary enhanced by a dedicated shift allowance for our 24/7 operations.
        • Benefit from high-value meal vouchers (€10 net per day) and access to a high-quality company restaurant.
        • Enjoy extra compensation including holiday pay, year-end bonuses, and travel expense reimbursement.
        • Receive gift vouchers for special events and celebrations throughout your career.
        • Settle in easily with one month of sponsored housing provided for international candidates.