sales support assistant.

Voor de afdeling in Harelbeke kijken wij uit naar een ervaren internal sales medewerker. Je mag rekenen op een veelzijdig takenpakket:- opvolgen van je eigen klantendossiers- offerteopmaak- orderverwerking- facturatieKortom, jij bent het eerste aanspreekpunt voor de klant en staat garant voor een aangename en vlotte samenwerking.

As a Team Leader Sales Support, you are responsible of Taking the daily leadership of the team, take and give responsibilities, support thecolleagues when necessary (commercial and technical) Managing the work distribution inside the team by constantly evaluating the workloadusing the available KPI's that measure all the tasks within your team Placing orders into SAP system, preparing the administrative documents and invoicing. Organizing periodic meetings in order to assess the situation of the team and shareinformation Being the link between your team, other internal services as well as with WEGfactories throughout the world. You are also in charge keeping the dialogue with themanagementDetecting the pain points and work out processes to improve themDocumenting the procedures and harmonize them Keeping good contact with colleagues from other branches and factories Making sure that for every main task there is a back-up. All tasks need to be put in anoverview Being an ambassador of our company and of the sales support teamAs a Project Coordinator, you are responsible of Checking upon order receipt, the consistency between the customer's order and thequotation. Organize a kick-off meeting when necessary Processing the order in the SAP Business One system Following-up the order and the technical documentation that goes with it Being the interface between the customer and the factories all along the processmaking sure all aspects are covered: commercial, financial, technical, logistic

Gérer l'ensemble de la chaîne de processus, acceptation/traitement/suivi des commandes; Vous êtes également en charge du traitement des plaintes, du processus de retour et de note de crédit ;Vous vous occupez des clients pour toutes questions commerciales. Vous gardez le contact téléphonique avec les personnes de contact.Vous créez des offres pour les produits et services en fonction des demandes des clients entrants et selon les spécifications du représentant commercial.Vous enregistrez de nouveaux clients et gérez nos données de base clients dans SAP et le CRM.Vous participez activement aux campagnes stratégiques de promotion des ventes (appels sortants, marketing téléphonique).Vous accompagnez de manière proactive le service logistique dans la coordination des processus quotidiens.