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They offer a broad range of professional services, including business consulting, requirement assessments, system design engineering, application design development, database design, data conversion integration, project management, implementation, custom training and support desk. And they provide pre-sales support to the sales teams and in client situations. The current professional services department consists of 18 members.
To further expand this department we are looking for a for a talented, pragmatic project manager who forms the direct link between the sales department, the client and their professional services.
Our client is a specialized GEO-ICT leader active in the distribution and implementation of the ArcGIS products in Belgium and Luxembourg (+/- 1000 clients and market leader).
As a project manager, you are the single point of contact for the customer. You are responsible for overseeing several projects for the duration of the process, which means planning, quality, budget, start-up, report and finish.
You start with meetings with the IT architects, sales persons and the client to learn about the needs of the client and to perform a first analysis .
After the first high level technical analysis is done by the team, you develop a more specific plan and project. You ensure that this project is completed on time and within the budget. You oversee the project to ensure the desired result and deliverables are achieved, the most efficient resources are used and the different interests involved are satisfied. The customer experience is your core business in the whole process.
Your main responsibilities are – Detecting the needs of the client – Preparing a kick off internal meeting – Preparing and set up a kick off meeting at the client – Set up a plan of implementation – Agreement about project objectives – Providing advice on the management of projects – Organization and planning of the people working on the project – Follow up of every stage of the project – Carrying out risk management – Verifying the service level agreements – Overseeing the accounting, costing and billing – Planning the meetings with the customer – You are the single point of contact of each project – Taking care of the customer satisfaction – Controlling the satisfaction after the ending of the project – Recruiting specialists and subcontractors
You are – Educated in engineering or ICT – A IT project manager with experience in software environments – An expert in the Dutch and French language
Experience with GIS / GEO-ICT is a big plus, broad IT insights to make a good "scope" and estimation of technical feasilibity are more important.
– You are a good organisator and have excellent interpersonal skills – You communicate fluently and have commercial awareness – You like to work in a team and are able to motivate others – You are analytical – You have good management leadership skills
wat bieden wij?
– A unique opportunity to deploy your talents in the captivating and dynamic world of GIS and the exciting mission of working at the number one in geographical software… – A pleasant working environment in a young, dynamic and growing company. – A very competitive salary package including some extra-legal advantages. – 32 days of leave