Customer Support Coordinator - French and German.

26-5-2018 oostakker
description de la fonction

- You will be part of the Coordination Team, support the different processes for Technical & Connected Service Support.
- You coordinate the support process: registering and translating questions, solving non-technical problems, communicating with the dealer network and internal colleagues, following up on reported issues
- You prepare incoming questions in such a way that the technical support engineers get qualitative information to start their investigation
- You request and follow up on customer satisfaction
- You actively work with continuous improvement within your area of responsibility

vos atouts

- Excellent communication skills
- Sufficient IT knowledge to use the wide range of systems
- Customer oriented and interested in continuous improvement
- Profound knowledge of English, in combination with French and German
- Knowledge of any other European language is an asset


- Interesting opportunity within an international environment.
- Flexible workinghours
- Our company culture is how we interact with each other, with our customers and with society as a whole, to achieve our business objectives. It is rooted in our history and is critical to our companies long term success. It is the foundation on which everything else is built.

inbound / outbound (m/f)
type de job
temps plein
type contrat
jobs fixes après intérim
industrie automobile et des moyens de transport
informations de contact
Ruth Engelbeen en Joke De Smet 09 235 72 34 of
09 235 72 34 of

informations de l'agence
Kortrijksesteenweg 1127-1129