Sales Support

2-10-2018 brussel 3
description de la fonction

Key Responsabilities :

Impact on Business (i.e. business contribution, nature and scope of
responsibility, risk and financial management)
¿ Maintain customer master (fusion, absorption, new vat-code, company
name, address) and conditions in SA.
¿ Document processing: Create, check, clarify and approve all orders and
quotations related problems in the SAP.
¿ Order progress chasing of key-customers (communicate delays or
problems with their orders).
¿ Take necessary actions for clearing all problems about invoice and
account queries.
¿ Check and take all necessary actions for incomplete or blocked orders due
to delivery or financial problems.
¿ Credit Control to handle blocked orders
¿ Credit Debit note handling.

Internal & External Customers / Suppliers as well as Third Parties
(i.e. nature and level of client relationship management and service
delivery)
¿ Assist the Customer Interactive Centre by handling the overflow calls and
by processing documents (orders) in fax monitor.
¿ Finalize the online shop registration process, contact customer when
necessary, maintain database.
¿ Answer ¿sales and administration¿ requests from colleagues and
customers.
¿ Outbound calls to gather necessary information about customer¿s
organization to maintain the customer master and/or to process their
orders properly.
¿ Sending products, services & marketing documentations to customer.

vos atouts

1-2 years technical administration background
or business administration background or
experience in an accounting department.

Languages Dutch, French
¿ Microsoft Office tools (Word, Excel,
PowerPoint)
¿ Overview of Internal Sales Processes
¿ Operational instructions and procedures
¿ Commercial Skills, Fit for change
¿ Basic SAP knowledge

sommaire
fonction
inbound / outbound (m/f)
type de job
temps plein
type contrat
jobs temporaires
secteur
commerce de gros et de détail
référence
DUORS-1039953
informations de contact
Leen & Marine & Jan
brussel_121@randstad.be 02 229 14 03
02 229 14 03

informations de l'agence
Brussel Munt
Rue des Princes 8-10
1000 BRUXELLES 1
003222291400
003222291400