Randstad gives technology a human face : new possibilities for employer and employee

Technology increasingly influences HR. Randstad always keeps human importance in mind in the HR-story and innovates at full pace. ‘That is the essence of our Tech & Touch approach,’ says Günther Ghijsels, Chief Information Officer.

‘New technology can be copied. But the personal approach that Randstad combines with this technology is unique and cannot be copied’  - Günther Ghijsels, CIO Randstad

'Technology is the growth engine behind the interaction between employers, employees and service providers in the HR market. This is a fascinating evolution with many advantages, but we are firmly convinced that personal contact remains hugely important. This is how we differentiate ourselves from our competitors,’ explains CIO Gunter Ghijsels.

‘Using new technologies, we get to know our clients and candidates even better. But for finding the perfect match between employer and talent, the human touch remains crucial. New technologies can be copied. But the personal approach that Randstad combines with this technology is unique and cannot be copied. This is a fundamental part of our DNA. And because technology makes our consultants’ work easier, they are given more time that they can devote in a meaningful way with the client and the candidate.’

technology for candidate and employer

It is for employers nowadays often difficult to find the right candidate. Here as well the Tech & Touch vision makes all the difference. ‘Technology helps in a flexible way finding less obvious candidates, for instance profiles the employer does not consider at first,’ explains the CIO. ‘This flexibility also goes for our candidates. Using digital solutions, we map out which skills they need now and in the future, and also how they can develop them.’