junior sport field technician.

• Responsible for executing jobs in line with defined standard operating procedures
• Responsible for managing stock of parts and guarantee a high-level inventory record accuracy
• Educates customers in the technical use and care of Technogym equipment
• Responsible for executing an effective root cause analysis of a product issue, with the goal to identify the proper parts to be used and determine the appropriate solution
• Responsible for a proper management of the work order (i.e. including all requested information based on assigned standard operating procedures)
• Responsible for the proper management of services report
• Participate in the feedback from the market process, by giving structured and technically meaningful feedback on detected problem issues
• Contact customers to communicate estimated time of arrival
• Escalate problems and reassign calls when appropriate
• Accurately report service data in line with assigned procedures
• Ensure all work-related equipment and vehicles are utilized and maintained in a safe and responsible manner, ensuring all work-related tasks are performed in compliance with Technogym guidelines and appropriate Health & Safety legislation

• Basic experience or passion in mechanical or electrical maintenance role or similar
• Diploma / Degree in Electronics & communications or similar and mechanical / electronic engineering skills
• Ability to troubleshoot, test, repair, and service technical equipment
• Knowledge and ability to work with mobile tools and applications
• Repair business expertise
• Management of client requests and complaints
• Transparency, intellectual openness and teamwork
• Fluent knowledge of at least one of the following languages: Spanish, German or French
• Basic knowledge of English

Permanent contract at Technogym based in Spain, Germany, Benelux or France depending on the country of assignment. Board and lodging paid by Technogym during travels. Initial contribution for relocation.

To apply for this position, please send an Europass template CV to efsa@randstad.it!