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summary

antwerpen
contract
40 hours per week

group function
sales
reference
CXRSP-110259

job details

We are currently looking for an Inside Sales Collaborator to join the sales team of our client!

You will be the main point of contact for customers and colleagues across the Benelux region and partially the Nordics.
You will have intensive phone/email contact and process both incoming and outgoing calls/emails for a specific sales region, answering queries, and motivating customers to place orders.
In addition to this, you will be responsible for contacting end-customers who have expressed interest in our products to further qualify them, upsell our solutions, and work with sales in, order to drive booking and sales revenue in line with given target.
You will provide direct support and work closely with the sales channels and provide a pro-active and best-in-class service to customers.

key responsibilities
What you'll do
- Your main tasks and responsibilities are evolving around contact with customers, colleagues, and the Sales department in order to create a funnel and drive the top-line business growth
- Establish close working relationships with the regional Sales Team.
- Proactively support the Regional Sales Team in customer follow-up, lead generation, and order handling.
- Management of the recurring Product Support Agreements: customer contact, quotation, and renewals.
- Own and coordinate inquiries inbox and opportunity allocation, follow up through Sales Force Drive Service business and related RFQ’s keeping in regular contact with opportunity contacts to execute orders and ensure revenue targets are met including Calibration, Training + Warranty renewals/expansion.
- Act as the first point of contact for direct customer queries and follow-up – manage main lines
- Drives the companies sales Campaigns to increase booking/revenue and customer follow-up.
- Complete Vendor Forms and Customer & Supplier account setup.
- Point of contact for the Order Management team for any queries or assistance, for example, item codes/pricing attributes, CRM assistance.
- Provide weekly and on-demand reports on Orders/ Leads/status and forecasting Regional coordination of sales events, trainings, seminars, exhibitions, webinars & demos
- High level of collaboration and close engagement with the customers and/or channel partners to create a personal relationship and best-in-class service.
- Completing relevant Hardware, Software, Service, Accessories, and shim quotations.
- Record both Customer and distribution channel feedback as VOC, and actively provide solutions.
- Own and coordinate the specific product information and price for the regional partners.
- Process Marketing/sales qualified Leads into Sales opportunities by contacting interested customers.
- Hardware backlog: monitoring increased lead times, keeping in regular communication with customers Logging/tracking software Licences and shipped devices are accurately registered on the CRM System
- Assign leads to defined Distribution channels using the Salesforce partner portal.
- Lead and participate in Daily Management and Standard Work for designated sales region(s).
- Perform other duties as assigned.
qualifications
The ideal candidate:
- Degree in Engineering or Business (or applicable experience)
- At least 4 years experience in inside sales/sales support roles or telesales
- Strong customer focus and sales orientation
- Willing and able to be in contact with customers in Strong commercial attitude and performance
- High level of accuracy and attention to detail
- Fluent in Dutch, English & French.
- Proficient in the use of MS Office.
- Experience in CRM systems (Sales Force) and Oracle.
- High energy and the drive to work independently – comfortable with ambiguity.
key benefits
You start with a contract for a project of 6 months afterwards, there is a possibility of a permanent contract with the client.
We're open to the candidates from whole of Belgium as this will be a remote role, but with a willingness to be present in the Antwerp office from time to time.
Work location: Antwerp
Fulltime position

about the employer

Our client is an American company that designs and manufactures electronic test and measurement equipment.

applying is super simple.
Click the ‘apply now’ button, create a profile and tell us why you are the best candidate for the job. Tip: Keep your profile up to date so that you can always apply immediately.
you receive a confirmation mail.
That way you know that we are processing your application. In concrete terms, this means we are evaluating how your profile fits the requirements of the job.
you are an eligible candidate!
Then we contact you. We go over your CV together and discuss the next steps in your application process (interview, testing, references, company tour, ...).
we present your CV to our client.
We explain to the client why you are the perfect candidate. As soon as we receive the client’s feedback – sometimes that can take several weeks – we update you.
is the company enthusiastic?
… and are you still enthusiastic? Then, you can sign the contract and it is time for a party!