Distribution Specialist 4013

Our client is a global biopharmaceutical company focusing on creating value for people living with neurology and immunology conditions

You have at least 2 years experience in a Customer Service Department in a pharmaceutical company? You are fluent in french and english?

Feel free to contact me : Aurelia.sautiere@cx.ausy.be

As Distribution Specialist you like to work in an environment where you can: 

• Be responsible for the production tracking and shipments initiation 
• Take over additional responsibilities for the representation of the team and the internal collaboration with other departments and in different projects

As a Distribution Specialist you will contribute by: 

• Ensuring top quality service is provided to Markets any times 
• Creating / maintaining an excellent reputation with all internal business contacts  
• Acting as intermediary between Markets and production sites  
• Monitoring open stock transfer orders and sales orders and shipments on a daily basis
• Taking care of all order processing from A to Z
• Coordinating documentation and invoicing            
• Analyzing latest market/country information to understand mid and long-term supply requirements
• Completing KPI’s
• Participating in the improvement of existing processes/procedures  
• Maintaining Client working instructions in database & Commercial client files in SAP for all customers
• Collaborating with applicable stakeholders (planning, logistics, commercial, finance, QA, master data team…etc.) as necessary
• Contributing to draft & review SOP’s related to Global Customer Service  
• Proposing and delivering continuous improvements projects

• 2-5 years’ experience in Customer Service Distribution 
• fluency in French and English (any other language is a plus)
• Experience with any ERP system, SAP is a strong advantage
• Functional knowledge of Supply Chain
• Customer Service Oriented 
• Nice to have: knowledge in Good Distribution Practice, Cold Chain Distribution, Incoterms and understanding of customs clearance processes 
• Eager to learn
• Stress resistant, analytical, flexible, able to work independently, strong team spirit, excellent verbal and written communication skills and customer focused
• Process oriented with strong ability to create process flows
• Analytical mind (Structured and Organized)
• Exceptional organizational skills 

We offer an attractive salary with extra-legal advantages :

• Group insurance
• Hospitalisation insurance
• Meal vouchers of 7 euros gross per working day
• Reimbursement km or company car
• Monthly allowance (50 euros net per month)
• A 13^th month
• Training
• Etc

A rate as freelance is also possible