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As a Distribution Specialist, you will contribute as Global Customer Service Rep and Global Distribution Management Rep.
Global Customer Service Rep: - Ensure Top quality service is provided to Affiliates any times - Create and maintain an excellent reputation with all internal business contacts - Act as intermediary between Affiliates and production sites - Monitor open transfer orders and sales orders and shipments on a daily basis - Take care of all order processing from A to Z - Coordinate documentation and invoicing - Analyze latest market/country information to understand mid and long term supply requirements - Manage Affiliate queries by taking ownership and responsibility - Being part of Hot Topics meeting: ensure GLobal DIstribution Logisitics alignment with internal stakeholders, investigate root causes and propose corrective/preventive actions - Review SOP's related to Global Customer Service
Global Distribution Management Rep: - Support to global carriers and 3PL management - Translating Import/Export strategic roadmap into operational and executable processes for Global Distribution & Logisitics - Participate to UCB projects where transportation is involved and/or has to be represented - Point of contact for operational questions for implementation - Propose and deliver continuous improvements projects
- You are fluent in French and English - You have a qualification in a Supply Chain discipline, logisitics, supply management, demand management or operational management - You have knowledge of Customer Service and Logistics operations, with relevant work experience in a similar role - You have knowledge of import and customs clearance activities - You have financial awarenesss and knowledge of cost drivers - You have interpersonal and influencing skills, you are customer oriented, and can analyse information and provide sufficient basis for making decisions - You have experience of working with LSP's, GMP/GDP, SAP
what do we offer?
Our offer: - a job based in Braine-L'Alleud in Belgium - a mission with an opportunity for permanent contract within company - an attractive salary with additional advantages (pharmaceutical industry)