Customer Support NL/FR

10-10-2018 wandre
job description

Do you like clients contacts?
Are you ready for a new challenge?
Are you a teamplayer? We have a job for you!

For a pharmaceuticals enterprise, you will be responsible for contacts with online shops customers and are in charge of handling their emails and calls.

You have the ability to obtain and analyze all relevant information in order to resolve the issue.

Thanks to your empathy and incredible sense of contact with customers, you are able to manage this crucial relationship, fundamental for the development of important e-commerce companies. Your quick and precise answers represent the public image of our e-shops. Positive thinking, patience and continuous improvement are the keywords. Our goal is to maintain the highest level of customer service!

your contribution

Language :

- Excellent knowledge in Dutch with very good level of written and oral skills
- Knowledge of French is mandatory
- Knowledge of English is mandatory
- Knowledge of German is always welcome
- Perfect spelling and rigorous
- Customer minded
- Excellent problem solving and analytical skills
- Dynamic, multi-tasking
- Ability to evolve in a "just-in-time" and fast-moving environment
- Eager to learn
- No business experience required (any experience is always welcome)

Our offer
Long terme contract
Full time
Salary with benefits

summary
function
inbound / outbound (m/f)
employment type
full time
contract type
permanent employments after interm service
sector
ICT
reference
DUORS-1041765
your Randstad contact
Mona, Annick, Loredana
liege_221@randstad.be 04-230 50 20
04-230 50 20

office info
Liège
Rue de Fragnée 19-21
4000 LIEGE 1
003242305030
003242305030