Client Advisor - Luxury Brand - Russian and German OR Spanish and Italian

12-9-2018 elsene
job description

We are looking for Client Advisors who, under the supervision of a Team Leader, is in charge of 3 main missions:

- Take calls from customers (sometimes place phone orders if appropriate)
- Answer customer's e-mails
- Validate web & phone orders

The advisor will respect scripts & procedures delivered during training sessions & briefs.
The advisor will guarantee the quality of the answer to customers requests and will consequently use all necessary tools (software, procedure guides, knowledge of trainer & team-leaders) as often as it is necessary.
The advisor will respect the scheduled working hours and will make sure to achieve his/her qualitative, quantitative individual objectives.

your contribution

- You have an excellent knowledge in Russian and German or Spanish and Italian
- You have a very good level in English.
- You have a relevant experience in the tasks mentioned above.
- You are stress resistent
- You are service minded

summary
function
inbound / outbound (m/f)
employment type
full time
contract type
permanent employments after interm service
sector
Groot- en detailhandel
reference
DUORS-1034825
your Randstad contact
Ella & Stephanie
brussel_421@randstad.be 02.209 12 50 / brussel_421@randstad.be
02.209 12 50 / brussel_421@randstad.be

office info
Brussel Munt
Rue des Princes 8-10
1000 BRUXELLES 1
003222291400
003222291400