Subject Matter Expert Energy & Utilities
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Tasks and responsibilities:
Provide domain expertise within the energy and utilities sector, with a focus on the Dutch market.
Utilize your extensive knowledge by collaborating with clients to understand their business challenges, processes, and requirements, and determine how Ferranti can meet those needs.
Evaluate the customer’s business processes against the defined solution, write functional design documents, and make accurate estimates.
Configure the defined solution to meet the customer’s needs.
Guide the client in changing their business processes, according to standard processes.
Guide a team of developers and/or partners to ensure the implementation of necessary modifications.
Take the lead in specific functional tracks such as billing, CRM, contract management, etc., in accordance with best practices.
Create and execute functional test scenarios & scripts, support the client during testing.
Coach & train colleagues, partners & clients to a higher skill level.
Initiate & design improvements to our MECOMS product and execute them in 3-weekly sprints.
Profile
You have:
At least 5 years of experience in the energy and utilities sector, with a deep understanding of the Dutch market.
In-depth knowledge of energy and utilities processes, regulations, and industry trends in the Netherlands.
Knowledge of Dynamics 365 &related Microsoft technologies is a plus.
Strong communication, meeting &presentation skills.
Excellent business process analysis and business process modeling skills.
Strong time management &multitasking skills.
You are:
A dynamic team player with a great sense of responsibility and ownership.
Fluent in Dutch and English; knowledge of other languages is a plus.
Flexible and willing to travel.
Able to influence, negotiate and build consensus with clients & colleagues.
We offer:
A good work-life balance in a team culture that is based on trust.
The possibility and freedom to work on international projects.
Real career opportunities: Do you want to become an expert or grow towards a management role? That’s up to you!
Support by a personal coach and our knowledge center.
A very attractive salary package: company car, insurance, laptop, iPhone, internet connection, etc., that you can adapt to your needs (you can exchange part of your 13th month for a lease-bike, iPad, extra vacation, …)
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